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WELCOME TO KOVALI
THE REASON FOR OUR COMPANY HEADQUARTERS
To offer you, our valued customer, the best possible advantages in every important area – from product and service to speed – we deliberately chose Hong Kong as our headquarters. Hong Kong stands for innovation, efficiency, and internationality. This allows us to continuously optimize our popular products flexibly and quickly, ensuring we always deliver the highest quality while remaining competitive. In Hong Kong, we can work incredibly closely with our manufacturers and integrate innovative technologies into our products more quickly, naturally adhering to the strictest regulations, which even exceed EU standards. For you as a customer, this means an even wider product range, continuous product improvements, and compliance with the highest environmental and social standards to ensure everyone's satisfaction.
100% QUALITY
Our choice of location in no way signifies inferior quality - on the contrary: We are proud to have our company headquarters where almost all high-quality products are now manufactured - at the cutting edge, full of new innovations.
100% GERMAN SERVICE
We offer our customers 24/7 German-language email support because we can only be satisfied if our customers are too – that's why we're always there for you, around the clock. If you have any questions about our products, would like to share suggestions, or are not entirely satisfied with one of our products, please contact us via our contact form or by email at [email address missing]. info@kovali.de - We always find a quick, uncomplicated and satisfactory solution.
Thank you for your valued trust!
Your KOVALI team
YANG HENGSHENG LOGISTICS LTD. // KOVALI KITCHEN LTD.
Suite C, Level 7, World Trust Tower
50 Stanley Street
Central
HONG KONG
Registration number:
76932475
IMPORTANT INFORMATION REGARDING COMPLAINTS OR RETURNS:
In case of a complaint, return, or any other problem, please always contact us directly by email first. We are confident we can find a quick and easy solution together. Resolving a dispute through payment providers like PayPal or Klarna is never the fastest or best approach, as such processes and their resolution can often take weeks or even months – which benefits no one involved. Please note that the address listed in the legal notice is not a return address. Please do not return any goods without first notifying us by email to ensure proper processing and allocation of your return. We will gladly provide you with the return address via email.
Email: info@kovali.de
CONTACT OUR GERMAN-SPEAKING 24/7 EMAIL SUPPORT:
E-mail: info@kovali.de
EU Commission's online dispute resolution platform: https://ec.europa.eu/odr
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
COPYRIGHT:
The content and works created by the website operators on these pages are subject to German copyright law. Reproduction, processing, distribution, and any form of exploitation beyond the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this page are not permitted. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. Upon notification of legal violations, we will have such content removed immediately and file a lawsuit!