WELCOME TO KOVALI
THE REASON FOR OUR COMPANY HEADQUARTERS
To be able to offer you, our valued customer, the best possible advantages in every important area - from product to service to speed - we have deliberately chosen our company headquarters in Hong Kong. Hong Kong stands for innovation, efficiency and internationality. This enables us to flexibly and quickly optimize our popular products, to always deliver the highest quality, and to remain competitive at the same time. In Hong Kong, we can work incredibly closely with our manufacturers and integrate innovative technologies into our products faster, of course, while adhering to the strictest regulations, which even go beyond EU standards. For you as a customer, this means an even broader product range, constant product optimizations, and compliance with the highest ecological and social standards to ensure the satisfaction of all people.
100% QUALITY
Our choice of location by no means stands for inferior quality - on the contrary: We are proud to have our company headquarters where almost all high-quality products are now manufactured - at the pulse of time, full of new innovations.
100% GERMAN SERVICE
We offer our customers German-speaking 24/7 email support because we can only be satisfied if our customers are too - that's why we are always there for you - around the clock. Do you have questions about our products, would you like to give us suggestions, or are you not completely satisfied with one of our products? Contact us via our contact form or by email at info@kovali.de - we always find a quick, uncomplicated and satisfactory solution.
Thank you for your valued trust!
Your KOVALI Team
YANG HENGSHENG LOGISTICS LTD. // KOVALI KITCHEN LTD.
50 Stanley Street
World Trust Tower, Suite C, Level 7
Central Hong Kong Island 00000
Hong Kong
Registration-Number:
76932475
IMPORTANT NOTES ON COMPLAINTS OR RETURNS:
Please contact us always directly by email first in case of a complaint, return, or any other problem. We guarantee that we will find a quick and uncomplicated solution together. A dispute through payment providers like PayPal or Klarna is never the fastest or best way, as such procedures or their processing can often take weeks or even months - which would not help anyone involved. Please note that the address mentioned in the imprint is not a return address. Please do not return goods without prior registration by email to us, so that a correct recording and assignment of your return is ensured. Therefore, we will be happy to provide you with the return address by email.
Email: info@kovali.de
CONTACT OUR GERMAN-SPEAKING 24/7 MAIL SUPPORT:
Email: info@kovali.de
EU Commission platform for online dispute resolution: https://ec.europa.eu/odr
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
COPYRIGHT:
The content and works created by the site operators on these pages are subject to German copyright law. The reproduction, editing, distribution, and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this page are not permitted. If you nevertheless become aware of a copyright infringement, we ask for a corresponding hint. Upon becoming aware of legal violations, we will immediately remove such content and file a lawsuit!